Help Desk
1-877-479-3780 x314
e-Mail Us
Readings
June 6, 2008


Alert
A billing schedule issue was discovered with Service Pack 2008.02. Please install patch 2008.02.02 as soon as possible to correct this issue.

Read project 41162.


Major Gift
As development of Andar/360's Major Gift module is continuing, documentation is also trickling out. The latest documentation is available on our support center web site as part of the Help glossary.

Read it here...


Protect Your Relationships
Ever had one of your organization's major donors on the telephone asking very specific questions only to find out that the donor's account manager is out on vacation? Ever had a resource development staff leave and then realize all those prospect and donor relationships are gone too?

Many nonprofit organizations are plagued with brick walls between staff members and departments. Critical donor communications (e-mails) are kept private by each staff member... when they leave or are out of the office, you're left in the dark!

End the chaos! With Andar/360's MSOutlook Connector, all critical communications can be found in Andar, attached to your donor or prospect's account.

Read more...
Watch the video...


Lockbox
Please note, now that Andar Connector has been released, everyone is strongly encouraged to use it for all data imports. The older lockbox will be discontinued and disabled in the January/2009 Service Pack.


Loyal Contributors
Many of you want to store the year that donors first gave. This is best stored as a date under the attributes tab of the donor's account. To ensure that everyone codes this the same way, patch 2008.02.02 of Andar includes a new system-provided "Loyal Contributor" date type that everyone can use. The age has also been added to the table listing all dates so you can add it to your dashboards to quickly see the number of years the donor has been giving.

Read Project 40901.


Quote of the Week
May you live in interesting times.

Chinese proverb


About Helix

Helix is a leading provider of cost-effective, enterprise-wide fundraising and community support software to nonprofit organizations and corporate foundations. Drawing on its 15-plus years of service and experience with the nonprofit sector, Helix offers within its Andar/360 product, an integrated suite of functions that addresses various missions of not-for-profit organizations, such as fundraising campaign management, online giving, allocation of funds, outcome measurements, volunteer management, and community services such as Information & Referral (211).
Back

Friday Morning Coffee Break - Archive