Overview

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Helix Ltd. began operations in 1988, offering general computer consulting services to a broad range of industries. In 1991, Helix narrowed its focus to developing and supporting software for nonprofit organizations.

Our original product, FMS, was developed under the guidance of a number of large United Way organizations. It was eventually installed in over 35 of the largest United Way organizations. Helix continues to update and enhance it as per the wishes of the users.

In 1998, Helix introduced "ANDAR For Fundraisers," designed by Helix to address the needs of all fund-raising organizations. ANDAR reflects the benefit of many years of experience and the guidance of our customers. With numbers steadily growing, ANDAR is the product of choice for nonprofit organizations throughout North America.

ANDAR offers all the advantages of proven leading edge technology while providing users with the most advanced tools available to address all aspects of fund-raising, including:

Prospecting and soliciting

Donor segmentation and cultivation

Leadership tracking and recognition

Campaign management

Pledge and designation processing

Web-based e-Pledging

Customer relationship management

Volunteer matching

Information and referral

Allocations and outcomes

We know there is often more to your mission than fundraising. That is why Helix invests in the development of additional ANDAR modules to meet the distinct needs of our customers. These modules are closely integrated and use the single database of ANDAR, thus eliminating the duplication of data that results from using multiple systems.

Helix's most valuable asset is our unparalleled reputation for customer service, and no effort is spared to keep it that way. This begins with on-time and on-budget implementation services, including guidance in hardware selection, system setup, data conversions, and on-site training. It continues with unmatched customer support via our Web-based Customer Support Center. Customers will confirm their exceptional satisfaction with Helix.

We are very selective when it comes to hiring. As a result, our personnel are highly skilled and dedicated, and there is little or no staff turnover at Helix. Many of our staff have been with us for over seven years. This provides the important element of "continuity" in customer service. Our employees have extensive experience in the nonprofit sector, totaling between them more than 35 years of experience with fundraising organizations.

Over the past decade, we have established very close relationships with our customers. We have absorbed much of the culture of the fundraising industry. We can speak your language. Helix views the mission of nonprofit fundraisers as critical to the functioning of our society, and we see ourselves as your partner in this task. Helix remains committed to providing technologically superior tools to fundraisers and community builders, and to delivering the superb service for which we are known in the fundraising community.