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User Group Conference:
Now Accepting Registrations!

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Help Desk
February 22, 2012 - February 24, 2012 Great Rivers Conference
February 27, 2012 - March 02, 2012 United Way Andar Users Group
May 02, 2012 - May 04, 2012 Community Leaders Conference
Mohandas Gandhi
Winter
July 30, 2010

 


Backups, Part 2
What should I back up? How often should I back up? How many copies of my backup should I have? These are all great questions! Your backup should include your databases, e-mails, websites, file servers, applications, etc. Ideally, you should back up everything! You should also document your backup procedure as well as your various server configurations, security settings, network configurations, etc. Should you suffer from a total site disaster, your configuration information will be invaluable in recreating your infrastructure and get your business operational.

How often you back up also depends on how much data you can afford to lose. Some organizations have sophisticated backups involving live shipping of database transactions (changes) through the Internet to one or more remote storage sites. Most organizations perform a daily backup only. Their backup software creates a copy of the database somewhere on a local server within the network or on a tape device. Most of us know that these database copies should be taken off site in case of a site disaster such as a tornado, flooding, hurricane, etc.

Because storage devices (removable drives or tapes) are getting very inexpensive and therefore justify multiple copies of your backup. For example, you could create copies of your backup onto several servers (or workstations). You could also use 8 or more devices and use one each day (say Monday through Thursday) to get two weeks of “daily” backups. Then get another 8 devices and use one each Friday to get two months of “weekly” backups. Some companies will even have an additional “monthly” backup that gets recycled every five or so years. The latter may be going overboard for most nonprofit organizations.

Backups are not just for site disasters. We have seen many cases where an individual will inadvertently delete a file or record and no one may notice for months. Having backups going back that far could be invaluable in recovering this information.

As discussed earlier, you should use your off-site backup device to test a restore of your entire environment on a regular basis. Don’t use your network copy of the backup, these would typically not be available in a site disaster situation. Also, your procedures for creating your off-site devices could be flawed so testing such a restore from these devices is a must.

Read part 1...


Import Contacts
Service Pack 2010.03 includes the ability to mass-import contacts into Andar through Andar Connector.

Read Project 41841...


Cut / Paste
Did you know you can drag-n-drop or cut/paste files or other documents into the attachment tab of notes, communication logs, or articles? It’s a fast and easy way to attach documents to your accounts.


Maintenance Freeze!
Helix is very sensitive to the financial struggles of many of our customers during this prolonged recession. In recognition of this, we now officially announce that we will NOT increase our annual maintenance rate until January 2014 at the very earliest.


Quote of the Week
The thoughts we choose to think
are the tools we use to paint
the canvas of our lives.

Louise Hay


About Helix

Helix is a leading provider of cost-effective, enterprise-wide fundraising and community support software to nonprofit organizations and corporate foundations. Drawing on its 15-plus years of service and experience with the nonprofit sector, Helix offers within its Andar/360 product, an integrated suite of functions that addresses various missions of not-for-profit organizations, such as fundraising campaign management, online giving, allocation of funds, outcome measurements, volunteer management, and community services such as Information & Referral (211).
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Friday Morning Coffee Break - Archive

Our customers say...

“I have to admit that I was very worried about the conversion from Rainbow but Helix made it seem a lot less stressful. The process went very smooth and to top it off we were ready to go live on our goal date.”

Dallas Smith
CIO
United Way of Allegheny County
Pittsburgh, PA