In the January 2010 Service Pack, we released encryption for SSN (SIN in Canada) within the Andar database. This is automatic and customers should not notice any difference in functionality except that custom applications or third party reports will no longer be able to access this information. This new feature was sponsored by UPIC Solution.
Read Project 47382...
In the May Service Pack we introduced a new System Preference under "Finance General / Credit Cards/ACH" called "Always mask the credit card and ACH number on screen displays and reports." The numbers will be masked regardless of the authority given to users. For staff with authority to see the card numbers, they will only see the last four digits, for example "*********1234". The United Way of Greater Rochester (NY) sponsored this enhancement.
Read Project 50544...
We have recently completed the migration of the last of our Andar/Lite customers to the full Andar/360 version. We have now officially retired Andar/Lite.
Just about every web site out there has a "contact us" page where visitors can post questions, send e-mails, or just get telephone numbers or addresses. Unfortunately, most organizations rarely test their systems or staff have changed and e-mails go nowhere. Given that many campaigns are about to get started, this may be a good time to take a few minutes and test your contact us web page to make sure it still works and the right people respond to requests.
Yes, this is a small thing but it's an important part of your CRM strategy (or it should be) and 80% of organizations fail this very simple test.
Wednesday June 16 @ 1:30 ET - FULL
Thursday June 17 @ 1:30 ET - (NEW - now accepting registrations)
Do you want to learn more about Data Mining? In this e-Class you will learn:
- how to select and extract roll up information (ie. using the Parent/Subsidiary relationship)
- two ways to extract designations (one row per designation vs. one row per donor)
- how to populate a warehouse from a spreadsheet of accounts
- when to use the 'Clear Selected Accounts' section
- more about the AND/OR operators
Pre-Requisites: Novice level Data Mining class, or some experience with creating Data Mining Operations.
Target Audience: This class is appropriate for any staff person wanting to learn more about Data Mining.
For fee and registration information,
please contact the Help Desk, toll-free, at 877-479-3780 x314.
Learning without thought is labor lost. Thought without learning is perilous.
Confucius
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